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PRIVACY & DISCLOSURE

Stylebug is committed to preserving the privacy of all visitors to www.stylebug.co.uk Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By using, registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of the policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.stylebug.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. Other details necessary to complete a transaction and fulfil your order may also be requested. We may also collect information about your usage of our website as well as information about you from emails or letters you send to us.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.

DISCLOSURE OF YOUR INFORMATION

Where you have consented when providing us with your details, we may also allow carefully selected third parties to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by email. If you change your mind about being contacted by these companies in the future, please let us know.

We may share your personal data with companies and organisations in order to enable us to perform credit checks and you hereby consent to us doing so.

Unless required to do so by law, or to protect Stylebug and its users, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.

You may set up your computer to reject cookies although, in that case, you may not be able to use certain features of our site. For example, our shopping cart system uses cookies to help maintain your shopping cart while you browse our store. Use of cookies with our shopping cart is not compulsory, but we cannot guarantee that our shopping cart will work for you if you have cookies disabled in your browser.

No other information is stored in cookies, and cookies are not used for any other purpose.

If you do not wish to receive cookies in the future, please let us know.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or for as long as the law requires.

All customers' email addresses are automatically entered into a database so they may receive occasional emails from us about our products or general advice about our products which may benefit them. We will give you the chance to refuse any marketing emails from us by unsubscribing at the bottom of any sent emails or by emailing us at style@stylebug.co.uk

ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

LINKS TO THIRD PARTY SITES

We may include hyperlinks on this site to other websites or resources operated by parties other than Stylebug, including advertisers. We are not responsible for the availability of such external websites or resources and do not endorse or are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused by, or in connection with, the use of or reliance on any such content, goods and services available on such external websites or resources.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through email notification.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Stylebug email: style@stylebug.co.uk

1. DEFINITIONS AND INTERPRETATION

1.1 In these Conditions the following words have the following meanings:

"Alterations" means any alterations or change of goods ordered by the Client as described in the Schedule/Contract attached;
"Appointment Date" means the date of the agreement as described in the Schedule/Contract attached;
"Client" means the person(s), firm or company who purchases the Goods from the Company;
"Company" means Stylebug;
"Contract" means any contract between the Company and the Client for the sale and purchase of the Goods, incorporating these Conditions;
"Delivery Date" means the date specified by the Business when goods are to be delivered;
"Goods" means the garment which the Client agrees to buy from the Company and described in the Schedule/Contract hereto;
"Price" means the price for the goods excluding VAT excluding Alterations.

1.2 In these Conditions references to any statute or statutory provision shall, unless the context otherwise requires, be construed as a reference to that statute or statutory provision as from time to time amended, consolidated, modified, extended, re-enacted or replaced.

1.3 In these Conditions references to the masculine include the feminine and the neuter and to the singular include the plural and vice versa as the context admits or requires.

1.4 In these Conditions headings will not affect the construction of these Conditions.

2. APPLICATION OF TERMS

2.1 Subject to any variation under Condition 2.3 the Contract will be on these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Client purports to apply under any purchase order, confirmation of order, specification or other document).

2.2 No terms or conditions endorsed upon, delivered with or contained in the Client's purchase order, confirmation of order, specification or other document will form part of the Contract simply as a result of such document being referred to in the Contract.

2.3. Nothing in this Condition will exclude or limit the Company's liability for fraudulent misrepresentation.

2.4 All drawings, descriptive matter, specifications and advertising issued by the Company and any descriptions or illustrations contained in the Company's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They will not form part of this contract.

3. DELIVERY

3.1 Unless otherwise agreed by the Company, delivery of the Goods shall take place at the Client's address provided to the Company/at the Company's premises.

3.2 Delivery of the Goods shall be made to the Client/Client on the Delivery Date specified in the Contract/Schedule attached.

3.3 Any dates specified by the Company for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery will be within a reasonable time.

3.4 Subject to the other provisions of these Conditions the Company will not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, loss of profits, loss of business, depletion of goodwill and like loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Company's negligence), nor will any delay entitle the Client to terminate or rescind the Contract unless such delay exceeds 90 days.

4. NON-DELIVERY

4.1 The Company shall not be liable for any non-delivery of Goods (even if caused by the Company's negligence) unless written notice is given to the Company within seven (7) days of the date when the Goods would in the ordinary course of events have been received.

4.2 Where the Client rejects any Goods then the Client shall have no further rights whatsoever in respect of the supply to the Client of such Goods or the failure by the Company to supply Goods which conform to the contract of sale.

5. RISK/TITLE

5.1 The Goods are at the risk of the Client from the time of delivery.

5.2 Legal and beneficial ownership of the Goods shall not pass to the Client until the Company has received in full (in cash or cleared funds) all sums due to it in respect of:

5.2.1 the Goods; and
5.2.2 all other sums which are or which become due to the Company from the Client on any account.

5.3 Until ownership of the Goods has passed to the Client, the Client must:

5.3.1 hold the Goods on a fiduciary basis as the Company's bailee;
5.3.2 store the Goods in such a way that they remain readily identifiable as the Company's property;
5.3.3 maintain the Goods in satisfactory condition and keep them insured on the Company's behalf for their full price against all risks. On request the Client shall produce the policy of insurance to the Company; and
5.3.4 hold the proceeds of the insurance referred to in condition 5.3.3 on trust for the Company and not mix them with any other money, nor pay the proceeds into an overdrawn bank account.

5.4 The Company shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from the Company.

5.5 The Client grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Client's right to possession has terminated, to recover them.

6. PAYMENT

6.1 Save as otherwise agreed with the Company, the Client shall pay for the Goods in full within seven (7) days of the date of the invoice at the Price agreed with the Company at the time of the order or as otherwise agreed.

6.2 Payment shall be made by cash, cheque, credit/debit card or direct deposit.

6.3 All payments payable to the Company under the Contract shall become due immediately upon termination of this Contract.

6.4 All deposits are required in advance of commencement of work and are non-refundable.

6.5 Should payment not be received within our terms of seven (7) days we reserve the right to take payment from the credit card provided.

6.6 Upon receipt of the deposit you will be entering into a contract with us to complete the project to your specifications. Should you decide prior to final delivery to cancel the project, or do not accept delivery, or change the brief so we are unable to complete the project within the agreed estimate or deadline, you will be liable to pay the full amount of the estimate plus any material or additional costs incurred within the duration of the project.

6.7 Should we be required to purchase materials or supplies on the Client's behalf, we do not provide receipts and reserve the right to include a mark up.

6.8 We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the Late Payment legislation if we are not paid according to agreed terms. The daily interest, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, is 8% above base rate.

7. LIMITATION OF LIABILITY

7.1 The following provisions set out the entire financial liability of the Company (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Client in respect of:

7.1.1 any breach of these Conditions; and
7.1.2 any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.

7.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.

7.3 Nothing in these Conditions excludes or limits the liability of the Company for death or personal injury caused by the Company's negligence or fraudulent misrepresentation.

7.4 Subject to conditions 7.2 and 7.3:

7.4.1 the Company's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Contact shall be limited to the contract price; and
7.4.2 the Company shall not be liable to the Client for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.

8. ASSIGNMENT

8.1 The Client shall not be entitled to assign the Contract or any part of it without the prior written consent of the Company.

8.2 The Company may assign the Contract or any part of it to any person, firm or company.

9. DELAY OR FAILURE TO PERFORM

The Company reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Client (without the liability to the Client) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of the Company including, without limitation, acts of God, explosion, flood, fire or accident; war or civil disturbance; strikes or other labour disputes (whether or not relating to either party's workforce), or inability or delay in obtaining supplies of adequate or suitable materials; failure by the Client to give the Company correct contact information or failure to notify the Company of a change of address, provided that, if the event in question continues for a continuous period in excess of 90 days, the Client shall be entitled to give notice in writing to the Company to terminate the Contract.

10. GENERAL

10.1 Notification of queries or complaints shall be made to the Company verbally or in writing within seven (7) days of receipt of the Goods/Service and or invoice, whichever is the later. We shall acknowledge the complaint within three (3) days and keep Clients up to date with the progress of the investigation into their complaint.

10.2 The Contract/Agreement shall commence on the Appointment Date and shall continue until terminated by either party serving seven (7) days' notice on the other.

10.3 Each right or remedy of the Company under the Contract is without prejudice to any other right or remedy of the Company whether under the Contract or not.

10.4 Failure or delay by the Company in enforcing or partially enforcing any provision of the Contract will not be construed as a waiver of any of its rights under the Contract.

10.5 Any waiver by the Company of any breach of, or any default under, any provision of the Contract by the Client will not be deemed a waiver of any subsequently breach or default and will in no way affect the other terms of the Contract.

10.6 The parties to this Contract do not intend that any term of this Contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not party to it.

10.7 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

11. COMMUNICATIONS

11.1 Communications addressed to the Company shall be sent to Stylebug style@stylebug.co.uk.


COMPLAINTS

Stylebug endeavours to always operate a friendly, accurate and efficient service to our customers. If you feel we have failed to achieve this or have a particular complaint you wish to make, please email us at style@stylebug.co.uk. We shall acknowledge your complaint within three (3) days and keep you up to date with the progress of the investigation into your complaint.

STATUTORY RIGHTS

The terms of this contract do not affect your statutory rights.

NO COMMERCIAL USE

This site is for your personal, non-commercial use only. You may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

YOUR ACTIVITY

You use this site at your sole risk. You agree that you will be personally responsible for your use of this site and for all your communication and activity on this site. We reserve the right to deny access to the site, in full or any part at any time, without notice. If we at our sole discretion believe you are involved in prohibited activities, or violating the T&C, we may deny you access to the site on a temporary or permanent basis and any decision to do so is final. Stylebug is not liable for any direct, incidental, consequential, indirect, or punitive damages arising from your access to, or use of, this website or any of the information contained on it.

LINKS TO THIRD PARTY SITES

We may include hyperlinks on this site to other websites or resources operated by parties other than Stylebug, including advertisers. We are not responsible for the availability of such external websites or resources and do not endorse or are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused by, or in connection with, the use of or reliance on any such content, goods and services available on such external websites or resources.

NO UNAUTHORISED COPYING OR DISTRIBUTION

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in the content, imagery and all HTML and other code contained in this site, including but not limited to designs and patterns, shall remain at all time vested in Stylebug and/or its licensors and is protected by copyright and other laws and international treaty provisions. You are permitted to use this material only as expressly authorised by Stylebug or its licensors. Any reproduction or redistribution of the above listed materials is prohibited by law and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying the above listed materials to any other server or location for publication, reproduction or distribution is expressly prohibited.

LIMITATION OF LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information placed on this site Stylebug makes no warranties, whether express or implied in relation to its accuracy. This site is provided on an 'as available' basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this site, or any transaction that may be conducted on or through this site, including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that this site will meet your requirement or will be uninterrupted, timely, secure, error free, that defects will be corrected, or that this site or the server that makes it available or free of viruses or bugs or represents the full functionality, accuracy, reliability and accuracy of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether expressed or implied, in relation to the products available through this site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in our Terms & Conditions (T&C) shall limit your rights as a consumer (English Law).

You acknowledge that we cannot guarantee and therefore shall not be in anyway responsible for the security or privacy of this site and any information provided to or taken from this site by you.

You agree that, except for death and personal injury arising from our negligence, we will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of, or in connection with, the provisions of any matter under the T&C.

INDEMNIFICATION

At our request, you agree fully to defend, indemnify and hold harmless Stylebug immediately on demand, its directors, affiliates, licensors and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C by you or any other liabilities arising out of your use of this site, or the use by any other persons accessing this site using your internet account. We reserve this right at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder.

OUR RELATIONSHIP

You acknowledge and agree that no joint venture, partnership, employment or agency relationship exists between you and Stylebug as a result of the T&C or your use of this site, You agree that you may not and will not hold yourself out as a representative or agent of Stylebug, and we shall not be liable for any representation, act, or omission on your part.